Address
6 Batak St.
Varna, 9000
BULGARIA
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Shipping Policy
Shipping Policy
Dispatch
We dispatch orders within 3 business days after payment, using secure packaging. For made-to-order gold coins, please contact us for preparation and delivery arrangements.
Shipping options and delivery times
| Shipping method | Destination | Cost per order | After dispatch |
| Standard shipping | European Union | €8 | 4–6 business days |
| Standard shipping | Outside the EU, including the US | €8 | 7–9 business days |
| DHL Express | Available destinations | €49 | 2–4 business days |
Delivery estimates begin after dispatch, in addition to the preparation time above. Business days exclude weekends and public holidays. Carrier or customs delays may extend these estimates.
Available shipping methods and the final order total are shown at checkout for your destination.
Free shipping
Free shipping is available when you apply a valid free-shipping coupon at checkout.
United States orders
For orders shipped to the United States, our 10% DDP (Delivered Duty Paid) charge is added to the product value at checkout. Shipping costs are excluded from this calculation. The charge is shown before payment.
Returns and questions
Contact us within 30 days of delivery to request a change-of-mind return. You arrange and pay the return postage.
Read our Return and Refund Policy for the full conditions. For delivery questions, please contact us.